Service FAQ’s

• Safety First:Find a safe spot to pull over, Choose a flat spot, jacking up your car on a hill can be a disaster. Turn on your hazard lights. Get the jack, wrench, and spare tire from the trunk of the car and bring them over to the tire that is flat. Use other tools or supplies if needed.
• Loosen the Lug Nuts: Use the wrench to loosen the lug nuts. If the lug nuts are really tight, try placing the wrench on the nut and standing on the wrench arm to use your full weight on it. You can also try hitting the wrench arm with a rock.
• Jack Up the Car and Remove the Lug Nuts: Different car models may have different places to put the jack; consult your owner’s manual for specific locations. Once the jack is securely in the correct spot, jack up the car until the tire is about six inches off the ground. Remove the lug nuts and pull the tire off the car.
• Attach the Spare Tire: Line up the lug nut posts with the holes in the spare, and push the spare all the way onto the wheelbase until it can’t go any farther. Put on the lug nuts but don’t put them on tightly, just make sure they’re on enough for the spare to stay on the car for a moment. Use the jack to bring the car back down to ground level and remove the jack from underneath the car.
• On the Ground: With the car back on the ground, you can now tighten the lug nuts. Rather than tightening them one by one in order, start with one lug nut, tighten it about 50%, move to the opposite nut (across the circle) and tighten that one about the same amount. Keep tightening opposite lug nuts gradually in turn until each lug nut is as tight as it can be.
• Clean Up:Put your flat tire and tools back in your trunk and make sure you don’t leave anything on the side of the road.

The process of syncing your car’s Bluetooth with your iPhone varies depending on the vehicle you drive. However on the phone it is generally the same.

ALL YOU NEED TO DO IS…

Go to the home screen -> Choose settings -> General -> Bluetooth
If your phone is currently synced to a different system, tap on the system it is connected to in order to disconnect from it, and then choose the system that you want it to be synced to. In order to find out what you need to do specifically to your vehicle you may want to visit the manufacturer’s website, or there are many forums that you can find online.

If you find you require some assistance with syncing your bluetooth with your iPhone, you could always drop by our dealership and one of our helpful sales representatives or service technicians will be glad to help.

Replacing your windshield wipers is a quick, relatively easy task. You can find wipers at most automotive retail stores. If you are unsure of what kind to use, see your owner’s manual or ask a representative at the store.

Removing the old wipers…

• To start, the old wipers must be removed. To do this, pull the entire wiper away from the windshield and it should hold itself up. (The arm is made of metal. Be sure not to scratch the glass of the windshield!)
• Use one hand to hold the arm, and the other to depress the small tab located on the underside of the wiper where it meets the metal arm.
• Slide it off by pulling from the centre toward the bottom of the arm.
• Once removed, gently place the arm against the windshield. In order to prevent any damage, make sure that it does not snap itself back.

Now it’s time to put the new wipers on…

• First, line the two pieces up to ensure that it simply clicks on.
• Look at the side of the wiper that attaches to the arm. You will see that it is flat and has a curve across the top. Rotate this clip until the curve is pointing towards the wiper blade.
• Hold the wiper upside down next to the arm where they match up and put the arm in between the sides of the wiper.
• Make sure that the open end of the curve is facing the clip, and pull the wiper upward so that the rounded edge slides into the hook. Pull it on tightly to click it into place.

Repeat the process on the other side and you’re done!

If you find you require some assistance with changing your windshield wipers, you could always drop by our dealership and one of our helpful sales representative or service technicians will be glad to help.

Octane gas is available in several different grades, with each number representing the resistance to burn the fuel has; the higher the rating, the slower the burn. The most common form of octane gas is 87octane. Generally speaking, octane gas increases the cost of fuel, and the higher the grade you purchase the more money you will spend.

You can determine what type is needed for your vehicle by…

• Looking at the owners manual.
• Checking the manufacturer’s website. Most find higher-level octane gas to be desirable because they feel that it keeps their car engines running smoother and because they feel it is a cleaner fuel. The truth though is that although it may be cleaner, most engines will notice minimal difference with the higher gas grade.

If you have questions or concerns about your vehicle, please contact our service department to get answers and fast, cost efficient solutions.

Gasoline prices continue to rise and fall. There are many ways that new or used car owners can improve overall fuel economy by as much as 20 percent.

• Oil: Use only manufacturer’s specified motor oil, and change it per factory recommendations.
• Weight: The less weight in your vehicle the better fuel economy.
• Tires: Make sure your tires are set to recommended pressure at all times.
• Filters: A clean air filter and fuel filter will allow the air and fuel to flow unencumbered and can help save on fuel costs.
• Sensors: The oxygen sensors, engine emissions system and evaporative emissions control systems if damaged can all decrease fuel mileage by 20 percent or more.
• Gas:The owner’s manual will list the correct octane gasoline you should use for your car.

If you take care of your car it will take care of you. Is it time to schedule your vehicle for regular maintenance? Would you like your vehicle checked prior to making that weekend trip? If so, then please feel free to contact our service department. Our certified technicians will be happy to help.

A warranty is a statement made by either the seller or the manufacturer of a product or service promising that it will perform in a specified manner for a specific period of time. When shopping for a vehicle you often hear the term “powertrain warranty”. A powertrain warranty is generally a promise to repair or fix an issue with the parts of the powertrain should a malfunction arise based on the agreement signed by the buyer.

The powertrain of a car consists of multiple components…

• Engine
• Transmission
• Driveshaft
• Any of the internal workings of the engine

Simply put, the powertrain provides power to the car…

If you believe you may be having powertrain problems please contact our service centre and we will be happy to check on your warranty status and get your issues fixed so that you can drive safely and worry free.

An extended warranty is like an insurance policy on your car, it is a safeguard against unforeseen repairs. An extended warranty may be purchased at the time you buy your vehicle; it’s also possible to purchase one later. If you’re the type who likes to be prepared for all possibilities, an extended auto warranty may be just what you’re looking for. With the ever-increasing cost of vehicle repairs, these can make a lot of sense.

We may be able to provide you with an extended warranty that meets all of your needs. Please contact us and one of our friendly sales representatives will be happy to answer all of your questions.